TOTAL X PAYROLL

Business owners with active subscriptions can cancel their subscription at any time.

Cancellations can be initiated through the account settings within the App or by contacting our support team.

Please provide at least 7 days notice before the next billing cycle to ensure your subscription is cancelled before the next charge.

Upon cancellation, your access to the paid features of the App will continue until the end of your current subscription period.

After the end of the current subscription period, your account may be downgraded to a free plan with limited features, or your account and all associated data may be archived or deleted as per our data retention policy outlined in the Privacy Policy.

We recommend exporting any important data before the end of your subscription period.

Unless explicitly stated in your subscription agreement or as required by applicable law, we generally do not offer refunds or credits for any partial subscription periods.

If you believe you are eligible for a refund, please contact our support team at payroll@totalx.io with the details of your request. Refunds will be assessed on a case-by-case basis.